Frequently Asked Questions

Here are some helpful answers to some of the most commonly ask questions.

Q: Does your service require an extra phone line to be online and talk on the phone at the same time?
A: No, in fact our service does not require a phone line at all. As long as you have electricity we can provide you with internet, phone, and satellite TV all completely wireless to your home.

Q: Do you offer service in my area?
A: Check the Coverage Area Page or call our office to arrange for a FREE site survey.

Q: Is your wireless service affected by weather?
A: Rain does not cause any interference in our service because we use frequencies similar to cell phones. Our equipment, like any electrical device, is known to occasionally be damaged by lightning, but thankfully we provide lightning insurance to our customers.

Q: What equipment is required at my home in order to get TriDigital's Service?
A: After a site survey has determined that you have an acceptable signal at your home, a trained technician will install an outdoor antenna and run one cable indoors to either one computer or a router.

Q: Can more than one computer access the internet at the same time?
A: Yes, if you have a router then any number of computers may access the internet simultaneously. However, you will experience slower response times relative to the number of computers connected.